Terms of service
These Terms of Service apply to your use of the Shedschoice website and to purchases made through our store.
By using our website or placing an order, you agree to these terms.
1. About Us
Shedschoice
Email: support@shedschoice.store
Phone: +44 7886 679617
Address: 23 Old Iron Way, Boston, PE21 9EQ, United Kingdom
2. Using Our Website
You may use our website for lawful personal shopping and information purposes.
You must not:
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Use the website for unlawful or fraudulent purposes
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Attempt to interfere with the security or operation of the website
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Copy or misuse website content without permission
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Submit false or misleading information
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Attempt to gain unauthorised access to our systems
We may restrict access to the website where necessary for security, maintenance, or legal reasons.
3. Product Information
We aim to provide accurate product descriptions, images, prices, dimensions, specifications, and availability.
However, minor differences may occur due to photography, screen settings, manufacturer updates, or product improvements.
Please review all product information carefully before placing your order.
4. Prices
All prices displayed on our website are shown in the currency indicated at checkout.
We may update prices at any time before an order is accepted.
If an obvious pricing error occurs, we reserve the right to cancel the affected order and issue a refund where payment has already been taken.
5. Placing an Order
When you place an order, you are making an offer to purchase the selected products.
After your order is submitted, you may receive an order confirmation email.
We reserve the right to refuse or cancel an order where necessary, including where:
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A product is unavailable
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Payment cannot be authorised
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Incorrect pricing or product information has been displayed
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Fraud or suspicious activity is detected
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Delivery cannot be completed to the supplied address
If we cancel an order after payment has been received, an appropriate refund will be issued.
6. Payment
Payment must be completed using one of the payment methods available at checkout.
You are responsible for ensuring that the billing and payment information you provide is accurate.
Payments may be processed securely by third-party payment providers.
7. Delivery
Orders are delivered according to the delivery information shown on our website and in our Shipping Policy.
Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control.
You are responsible for providing a complete and accurate delivery address.
Please contact us as soon as possible if you notice an error in your delivery information.
8. Cancellations
If you wish to cancel an order, contact us as soon as possible at:
If your order has not yet been dispatched, we will try to cancel it before shipment.
If it has already been dispatched, you may need to follow our return procedure.
9. Returns and Refunds
Returns and refunds are handled according to our Refund & Return Policy.
Eligible customers may request a return within the return period stated in that policy.
Refunds are normally issued to the original payment method.
10. Damaged, Faulty or Incorrect Products
If you receive an item that is damaged, faulty, incomplete, or incorrect, please contact us as soon as possible.
Please provide your order number and, where appropriate, photographs showing the problem.
We will review the issue and provide an appropriate remedy in accordance with applicable consumer law.
11. Product Availability
Products are subject to availability.
We may update stock levels, discontinue products, or change product specifications without prior notice.
If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution.
12. Your Responsibilities
You are responsible for:
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Providing accurate contact information
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Providing the correct delivery address
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Checking product measurements and specifications before ordering
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Following product installation, assembly, maintenance, and safety instructions
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Ensuring that products are suitable for their intended location and use
13. Intellectual Property
The content on our website, including text, graphics, branding, logos, layouts, and other materials, may be protected by intellectual property rights.
You may not reproduce, distribute, modify, or commercially use our website content without permission.
14. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
To the extent permitted by law, we are not responsible for losses caused by:
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Misuse of a product
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Failure to follow manufacturer instructions
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Incorrect installation or assembly
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Events outside our reasonable control
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Information provided incorrectly by the customer
Your statutory consumer rights remain unaffected.
15. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you acknowledge that personal information may be processed where necessary to manage your order, provide customer service, prevent fraud, and meet legal obligations.
16. Third-Party Services
Our website may use third-party services for payments, delivery, hosting, analytics, or other functions.
Those services may be subject to their own terms and privacy policies.
17. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our website, services, business practices, or legal requirements.
The version published on our website will apply from its stated effective date.
18. Governing Law
These Terms are governed by the applicable laws of the United Kingdom.
Nothing in these Terms affects any mandatory consumer rights available to you under applicable law.
19. Contact Us
If you have any questions about these Terms of Service, your order, or our website, please contact us:
Shedschoice
Email: support@shedschoice.store
Phone: +44 7886 679617
Address: 23 Old Iron Way, Boston, PE21 9EQ, United Kingdom